ISO 9001 is the world's best-known and most successful standard for process-oriented quality management systems. It specifies requirements that must be fulfilled within the scope of a certification.
This quality management system serves to constantly improve processes, products and services. The focus here is always on meeting customer requirements.
Classic tasks and goals are the optimisation of internal and external communication structures, an increase in customer satisfaction, the modification of processes and the improvement of employee gratification. The system thus enables systematic and planned assessment and fulfilment of predefined requirements.
"The QM system at BLOHM does not merely exist - it is actually embraced by the employees". The auditor made this statement during the final interview.
The NORMTEILWERK ROBERT BLOHM impressed during the certification not only with a pragmatic approach, but also with the comprehensive implementation of the QM system. The good working atmosphere and the motivation of the employees also attracted positive attention.
At NORMTEILWERK ROBERT BLOHM, meeting customer requirements is a top priority. We are all the more pleased to know that this has now been officially confirmed through certification.
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